d’Vida Return Policy
Did your purchase from us not meet your expectations? If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. If an individual item has not been opened, it is eligible for a return.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card or original method of payment.
Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund
If you have any questions on how to return your item to us, contact us.